Home >> FAQ

1.Discount ratio policy for orders

2.Why do we choose from Riancy Pearl Pen Factory

3.How to buy jewelry from Riancy pearl pen factory?

4.What is the process placing an order?

5.What is your payment term?

6.Can I buy one unit of one item as a trial order?

7.Can I get a free sample?

8.How to ship my goods?

9.Do you customize products for clients?

10.Is it safety to buy pearl jewelry from Riancy Pearl online?

11.Pearl necklaces of certificater

2.Why do we choose from Riancy Pearl Pen Factory
3.How to buy jewelry from Riancy pearl pen factory?
 
1.When you are walking on our website,you could pick up pearl jewelry you are interested in.And click on INQUIRY,then fill in the blank.No need to use your email or outlook.It is antomatic sending the message.
2.We will manage your inquiry within 24 hours in working day.
3.Or please talk  with our customer online servicer  by MSN or Skype(contact us)
4.What is the process placing an order?
To place the order, and tell us the item and quantity you need by email or phone call, we will quote the prices accordingly. Once the prices are confirmed, we will send you the pro-forma invoice and bank information, and estimate the delivery date, followed by production arrangement and goods shipping.
5.What is your payment term?
Our term is full payment when quantity is below mininum order quantity.For orders more than minimum order quantity, payment term is half down payment before production and half before shipment or upon faxing of bill of lading. For long term regular business and large quantity order.
6.Can I buy one unit of one item as a trial order?

Sure,we accept small quantity orders,it is good for importer to test their market.We do retail and wholesale on  our pearl jewelry,especially for pearl necklaces,pearl earring,pearl ring.

7.Can I get a free sample?

The cost of our pearls item are highly,and we accept sample requests everyday.It is not easy for us to afford the cost.So customer should pay the cost of samples and shipping cost.

8.How to ship my goods?
Customers could choose the shipping method themselve.We suggest Fedex,DHL,UPS,TNT and EMS.Our company has signed a document with Fedex several years.So we could have a big discount for our customers.
9.Do you customize products for clients?
Riancy pearl pen factory accepts customize products for clients.We could print the company name and logo on the jewelry boxes or bag.Clients should offer us the file in AI,cdr,eps etc format.and special the position and color ,size.
10.Is it safety to buy pearl jewelry from Riancy Pearl online?

 

Our sales department will offer you our reference in your country,who bought pearl jewelry from our company before.We have highly reputation in oversea.Especially in US,because most of our items sell to there.Other side,we will continually update the process of orders to clients,keep in touch all the time.Clients is also able to send somebody in China to visit our factory and follow the orders.

11.Pearl necklaces of certificater